Let us monitor, support, manage and fix your IT infrastructure daily, on-site for a monthly SLA-contract based service fee to give you accountable, affordable technical expertise rendered by experienced IT Desktop & Network support personnel day-to-day, so you may focus on your core business tasks and we handle the complex technical aspects of running a successful modern business for you.

This option is easier and much cheaper in the long-run than on the spot hourly charged payments for ‘on-demand’ IT support when things go wrong. Besides paying for the inspections and on the spot solutions, your business would be suffering losses for staff sitting idle (but still costing your business as they are literally still at work), projects coming to a standstill, lost time and clients not being served while waiting for the work to be completed during the downtime.

Rather than waiting for something to break and bring your business to its knees, our IT Support technicians will ensure that a comprehensive list of preventative maintenance tasks are carried out regularly, by so doing reducing the possibility of any IT equipment in your infrastructure failing, therefore improving uptime and the efficiency and reliability of your IT infrastructure.

These activities ensure that there is minimal to no IT downtime by making sure all computers are kept up-to-date, security protocols and patches are kept in check, configure and updated as needed, poorly working computing equipment is diagnosed, isolated, serviced or repaired, or replaced if beyond recovery, regular data backups are done and monitored, systems and network performance is kept in check, IT procedures and processes are improved to boost productivity and your staff is assisted timely and correctly to ensure a smooth running office and full productivity of your staff at all times.

The severity of any IT or network failure is greatly reduced because of constant monitoring, reporting and mitigation of any technical issues that need attention as well as swiftly following up on all of the bottlenecks, ironing out the problems and giving your business a well supported solid computing infrastructure.

Our approach aims to not leave you in the dark ages, we actively keep your IT infrasture up-to-date, secure and relevant. This means that we phase out equipment that reach end-of-service lifetime, we continously make sure that your network, workstations, computers and digital equipment keeps abreast with what is highly recommended and is in widespread use accross professional enterprises around the world.

We do quartely review of all your IT equipment and at each service cycle we retire old, inefficient, failing (unrecoverable if relevant), damaged and unusable computing devices. We service any current/relevant but failing computers while replacing irrelevant or past-acceptable-lifetime computers.

We also do intensive network infrastructure check-ups in line with recommended technology trends and engage necessary repairs, configurations, replacements and maintenance to keep your business abreast with evolving technology generations.

In this day and age, every business depends on and heavily leans upon its IT infrastructure. If that backbone is inefficient or is constantly malfunctioning, is outdated or not secure; that will severely impact service delivery and in time it may cripple the business and render it easy-prey for the competition.

With our Managed IT solutions, we make certain that your business’s core IT infrastructure, the servers, workstations, computers, laptops, macbooks, tablets, mobiles, switches, cabling, internet connectivity and sharing devices right down the the nuts and bolts of all these digital components are kept in check and kept in line, working as expected and kept up-to-date, therefore maximizing their output efficiency, reliability and providing your staff a smooth computing platform to best do their work and thus improves service delivery, customer experience and satisfication as well as your productivity and turnover.